At Allcare Physiotherapy, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. Our Privacy Policy outlines how we collect, use, and safeguard the information you provide to us as part of your healthcare experience.
1. Information We Collect
To provide you with high-quality physiotherapy services, we may collect personal and health information such as:
- Personal Identification Information: Name, address, phone number, email address, and date of birth.
- Health Information: Medical history, treatment notes, health assessments, and any other relevant health information.
- Billing and Payment Information: For processing transactions related to your treatment.
2. How We Use Your Information
Allcare Physiotherapy uses your information to:
- Deliver personalized treatment and care that addresses your specific health needs.
- Communicate with you regarding appointments, treatment plans, and follow-up care.
- Process payments and handle billing inquiries securely.
- Improve our services based on patient feedback and health outcomes.
- Comply with legal, regulatory, and audit requirements as mandated by healthcare standards.
3. Information Protection and Security
We take your privacy seriously and implement robust security measures to protect your data, including:
- Secure Storage: Physical and electronic safeguards to protect your information.
- Access Control: Limiting access to authorized personnel only, ensuring that your data is handled with confidentiality and professionalism.
- Data Encryption: Using encryption protocols to safeguard sensitive data during electronic transactions and communications.
4. Sharing Your Information
Allcare Physiotherapy does not share your personal information with third parties unless:
- It is necessary for your treatment or healthcare services with other healthcare providers.
- You provide explicit consent for sharing information with third-party providers or specialists.
- It is required by law, regulatory bodies, or for insurance processing purposes.
5. Your Rights
You have the right to:
- Access: Request access to the personal information we have collected about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Withdrawal of Consent: Withdraw consent for certain uses of your personal information, subject to legal or contractual limitations.
6. Updates to Our Privacy Policy
Our Privacy Policy may be updated periodically to reflect changes in our practices, legal requirements, or technology advancements. Any updates will be communicated through our website or by email.
7. Contact Us
If you have questions, concerns, or requests regarding your personal information, please feel free to contact us:
- Email: [email protected]
At Allcare Physiotherapy, we are dedicated to safeguarding your personal information and maintaining the trust you place in us. Your privacy is our priority as we work together to support your health and well-being.
